Store Policy

Shipping

Local pickup in Campbell, CA is available for all orders, contact us once your order is placed in order to arrange a pickup! Other orders are charged a flat rate as follows.

United StatesFlat Rate: $5
Free Shipping over $100
CanadaFlat Rate: $20
Rest of the WorldFlat Rate: $50

Product Returns

Unused, unopened products may be returned for a full refund up to 30 days after purchase.

30-day Warranty

Hardware products purchased from Pants for Birds LLC are warrantied against shipping damage and manufacturing defects up to 30 days from the date of purchase. This warranty covers shipping and hardware replacement costs to the extent required to remedy the defective product.

That said, please feel free to reach out for support even if the 30 day warranty period has elapsed. We’ll do our best to make things right!